• Filled application form
• Salary certificate from employer
• Bank Statement
• Insurance form
• Copy of valid Resident ID and passport or visa (expatriate)
• End-of-service benefit statement (expatriate)

To activate your new BankDhofar Credit Card, just follow the steps below:

• Visit your nearest BankDhofar ATM
• Insert your debit card into the machine
• Choose your preferred language
• Enter the One Time Activation Code number sent to your registered mobile number
• Accept the Terms & Conditions
• Enter a new PIN code & re-enter it again
• Receive a confirmation SMS on your registered mobile number
• Your new BankDhofar Debit Card is now activated

To activate renewed or replaced credit cards, please contact BankDhofar on 24791111. 

The date of the card statement is the 3rd of every month. For instance, if you made a credit card purchase on 4/1/2023 for the amount of OMR 200, then calculation of the grace period is as follows:

• Date of purchase: 4/1/2023       
• Date of receiving the second settlement: 3/2/2023 (30 days)   
• Date of payment: 20/2/2023 (17 days)
• Total Grace Period: 30 + 17 days = 47 days

Easy Payment Plan (EPP) is a plan that allows the cardholder to convert a purchase into smaller installment payments over a fixed period of time.

Features

• EPP can be availed via SMS 
• Payment in 3, 6, 9 or 12 monthly installment
• 0% interest on installment amounts
• Zero service charge

Terms & Conditions

• Minimum transaction amount: OMR 100
• EPP eligible only on purchase transaction (ATM withdrawals not eligible)
• Valid on all BankDhofar Credit Cards (except E-Com & Corporate Card)

Annual Fee - Primary Card

• World MasterCard: OMR 70
• Visa Infinite: OMR 50
• Platinum MasterCard: OMR 75
• Visa Gold & Gold MasterCard: OMR 50
• Visa Classic & Standard MasterCard: OMR 30
• E-Com MasterCard: OMR 12

Annual Fee - Supplementary Card

• World MasterCard: OMR 40
• Visa Infinite Card: OMR 40
• Platinum MasterCard: OMR 40
• Visa Gold & Gold MasterCard: OMR 35
• Visa Classic & Standard MasterCard: OMR 20

Interest Rate: 1.5 % per month

Cash Advance Fee: 3% or OMR 5, whichever is higher

Card Replacement (Lost / Stolen): OMR 20 (OMR 5 for E-Com card)

Limit Enhancement / Change: OMR 10

Monthly Payment Due / Installment Percentage Change: OMR 2

Over Limit Fee: OMR 5

Late Payment Fee: OMR 10

PIN Re-Issue Fee: OMR 5

Temporary Limit Increase: OMR 5

Credit Card Funds Transfer: 3% or OMR 5, whichever is higher

Foreign Exchange Mark-Up Fee: Up to 2.5% (For International Transactions)

Minimum Amount Due: 3% or OMR 10, whichever is higher

Validity for all BankDhofar Card validity is 5 years however, for E-Com is for 1 year

You get two tickets for the price of one at VOX Cinemas in Oman every weekend when you book tickets on a BankDhofar Credit Card (except E-Com & Corporate Card). Also get a free upgrade on popcorn and soft drinks when purchased on the cards. Note: To redeem, login and book your ticket on VOX Cinemas website. Select and pay with BankDhofar Credit Card on the ‘Review and Pay’ tab.

Terms and Conditions:

• Offer is valid on all credit cards (except E-com and Corporate Card)
• Offer can be redeemed only on VOX Cinemas website and VOX app
• Offer cannot be redeemed without login on website
• Offer is available for Thursday, Friday and Saturday shows only
• Maximum 8 free tickets on weekends in one month
• Offer is valid for 2D and 3D Standard, 2D and 3D MAX Standard, 2D and 3D IMAX Standard, 2D and 3D KIDS and 4DX at all VOX Cinemas locations in Oman
• Offer is not valid on Gold experience
• Offer is not valid in conjunction with any special promotion, private screening or premiere at VOX Cinemas Oman
• Tickets purchased on the date are non-refundable and non-transferable
• Offer is valid until 30 November 2023

VISA INFINITE CREDIT CARD

TRAVEL

• You and one guest (per visit) gets unlimited complimentary access to over 1000+ airport lounges in more than 300 cities around the world through the LoungeKey program (www.loungekey.com/visamena) Note: Minimum transaction value of USD 1 on the card(?) is necessary to avail free visits. Spend may take up to 10 days to register with LoungeKey.
• Download `Visa Dine & Travel' app and enjoy different discount over 200+ restaurants globally with the DragonPass exclusive airport dining program.
• Get personalised greeting and exceptional airport experience with YQ, a global network of specialist airport meet & assist service partners. Enjoy up to 20% off on rates at over 450 destinations globally. Book YQ at https://cemea.yqnowgroup.com/ and avail the discount directly. Note: Booking must be made at least 72 hours prior to commencement of travel. Offer not valid in conjunction with other promotions. Cardholders can also book limo transfer, visa on arrival, baggage porters, etc.
• Simply use your BankDhofar Visa Signature Debit Card on www.agoda.com/c/visamena to enjoy 12% discount on hotel and vacation rental bookings globally. Note: Discount applies only to properties listed as `Promotion Eligible' and when booking through the dedicated URL. The offer expires on 14 June 2023.
• Enjoy 15% discount at 100+ IHG Hotels & Resorts across Middle East and Africa when you book on https://www.ihg.com/content/gb/en/deals/partner-offers/visa-mea. Note: Discount is valid for booking made before 31 March 2023 for stay at participating hotels up to 3 April 2023.
• Enjoy your stay at VLHC properties, composed of over 900 boutiques to world-famous hotels with a premium collection of benefits, like exclusive rates, automatic room upgrade upon arrival, complimentary in-room Wi-Fi, complimentary continental breakfast daily, USD 25 food or beverage credit, VIP guest status & 3pm checkout upon request. Note: Booking must be made through www.visaluxuryhotels.com. Offer is valid until 01 Jan 2024.
• Get up to 25% discount on rooms and suites when you use your card to book at Jumeirah Hotels & Resorts in the UAE, Maldives, Bali, UK, Spain, Kuwait, and Oman. Note: Offer valid until 31 December 2023.
• Enjoy up to 35% discount on Standard Rates and up to 30% off on Retail Rates on Avis car rental. Note: Book via www.avisworld.com/visa to avail the discount.
• Get 10% discount on Budget car rental globally. Note: Book via www.budgetinternational.com/visa to avail the discount.
• Get 10% discount on Rentalcars worldwide. Note: Offer valid via https://www.rentalcars.com/?affiliateCode=visainter999&enabler=visame till 20 September 2023.
• Get the reassurance of Rental Car Collision Damage Waiver, multi-trip Travel Insurance for cardholder and family covering a maximum trip duration of 90 days (including COVID 19), Event Ticket Cancellation cover for event tickets purchased with your BankDhofar Visa Signature Debit Card. Note: Conditions may apply. Please visit https://Cardholderbenefitsonline.com/
• On travel, get telephonic medical advice, medical service provider referral, monitoring medical condition pre & post hospitalization, essential medicine and equipment delivery, dispatch of physician to cardholder location, medical evaluation and repatriation, legal referral and interpreter referral. Note: For more information, call +971 (4) 253 6024.

LIFESTYLE

• Get the benefit of 24-hour concierge service, like restaurant advice, arranging a special gift, travel arrangements, etc. Note: visit www.visamiddleeast.com or call +9714 361 1234 or +44 2078502829.
• Unlock a range of incredible 2-for-1 deals across MENA on the ENTERTAINER app, including new features like Spin-the-Wheel on Thursdays for extra offers; and `Modest Middle East', which filters offers only to venues that don't serve alcohol or pork. Note: Offer valid until 2 February 2025. For more information visit www.visa.com/EntertainerXperience.
• Get 20% discount at participating restaurants across Jumeirah Hotels & Resorts in the UAE and UK, when you use your BankDhofar Visa Signature Debit Card. Note: Offer valid until 31 December 2023. For details, please visit https://www.jumeirah.com/en/offers/global offers/visa dining offers
• Enjoy up to 10% cashback on www.booking.com/10visacemea when you pay with your BankDhofar Visa Signature Debit Card. Note: Cashback will be credited to your card at least(?) 64 business days after completion of stay. Not valid for cancelled or no-show bookings. Offer valid at select accommodations. Offer is valid until 31 December 2023.
• Get up to 25% discount at Wild Wadi throughout the week and a special offer on Mondays. Note: Offers valid until 31 December 2023. For more information, visit https://www.jumeirah.com/en/offers/category offers/experiences/wild wadi waterpark/visa offer 2
• Add excitement to your regular and holiday shopping experience with exclusive offers and more from your favourite brands and outlets all across the world. Note: For more information, visit www.visamiddleeast.com.

PROTECTION

• All BankDhofar Visa Signature Debit Card are insured against unauthorised transactions and fraudulent use by unrelated third parties. This cover will provide reimbursement up to USD 2,500 per occurrence with USD 4,000 annual aggregate limit. Note: For more information, visit https://Cardholderbenefitsonline.com/.
• Get Buyer’s Protection insurance cover for theft, accidental damage or non-delivery of eligible purchases, when purchasing an eligible item using your BankDhofar Visa Signature Debit Card in-store or online. Note: Terms and Conditions apply. For more information visit https://Cardholderbenefitsonline.com/
• Enjoy Extended Warranty with double the repair period offered by the manufacturer’s warranty for up to 1 year. Note: For more information visit https://Cardholderbenefitsonline.com/

WORLD MASTERCARD CREDIT CARD

TRAVEL

• Get unlimited complimentary access to over 1,000 lounges in more than 450 cities in over 135 countries through the LoungeKey program.
• Enjoy 10% discount on any international roundtrip airfare from Cleartrip. For details, visit cleartrip.com/mastercard.com and enter MCWORLD
• Priceless Cities is a unique collection of thousands of experiences and offers in over 40 cities and countries around the world. From dining to travel and entertainment, enjoy exclusive access and benefits that will make your trip abroad or stay at home even more rewarding. For details, visit https://www.priceless.com/benefits-mea.
• Get 15% discount on IHG Hotels & Resorts across Europe, Maldives, India, Middle East & Africa when you book at http://www.ihg.com/mastercardoffer. Terms & Conditions apply.
• Enjoy up to 10% money back on hundreds of thousands of staycation or vacation properties around the world. Simply use your World MasterCard to book on booking.com/mastercardmea.
• Enjoy up to 35% off your next car rental with Avis when you book with your World MasterCard. For details, visit http://www.avisworld.com/mastercardmea.

LIFESTYLE

• Enjoy the luxuriously appointed Bicester Village Shopping Collection boutique, where world-leading brands offer savings of 60% and more. For details, visit https://thebicestervillageshoppingcollection.com/mastercard-mea.
• Get up to 20% off on grocery or food orders twice per month on the Talabat app when you pay with your BankDhofar World MasterCard.
• Download the Priceless Specials app for 1000s of offers throughout Middle East and Africa across fine dining, premium spas and activities.

PROTECTION

• Travel Inconvenience Insurance cover for inconveniences and hassles life throws your way, like missing luggage or delayed flight. For details, visit https://mcpeaceofmind.com.
• Medical emergency care for you and your loved ones when you travel. Enhanced protection options are also available. For details, visit https://mcpeaceofmind.com.
• Generate travel insurance confirmation letter online, seamlessly and immediately, for your Schengen or other visa requirements. For details, visit https://mcpeaceofmind.com.

PLATINUM MASTERCARD CREDIT CARD

TRAVEL

• Enjoy unlimited complimentary access to PrimeClass lounge in Muscat International Airport, Khareef Lounge in Salalah Airport, and the Oman Air lounge in Bangkok.
• Enjoy unlimited complimentary access to over 25 regional and international lounges across UAE, Saudi Arabia, Jordan, Kuwait, Egypt, Morocco, USA, UK, Canada, Germany, France, Singapore, and more through the LoungeKey app. For details, visit mastercard.com/platinum. Terms & Conditions apply.
• Priceless Cities is a unique collection of thousands of experiences and offers in over 40 cities and countries around the world. From dining to travel and entertainment, enjoy exclusive access and benefits that will make your trip abroad or stay at home even more rewarding. For details, visit https://www.priceless.com/benefits-mea.
• Enjoy up to 30% discount on your travel booking with Cleartrip. For details, visit cleartrip.com/mastercard.com.
• Enjoy up to 20% off your next car rental with Avis when you book with your Platinum MasterCard. For details, visit http://www.avisworld.com/mastercardmea.
• Get 15% discount on IHG Hotels & Resorts across Europe, Maldives, India, Middle East and Africa, when you book at http://www.ihg.com/mastercardoffer. Terms & Conditions apply.

LIFESTYLE

• Enjoy the luxuriously appointed Bicester Village Shopping Collection boutique, where world-leading brands offer savings of 60% and more. For details, visit thebicestervillageshoppingcollection.com/mastercard-mea.
• Get up to 20% off on grocery or food orders twice per month on the Talabat app when you pay with your BankDhofar Platinum MasterCard.
• Download the Priceless Specials app for 1000s of offers throughout Middle East and Africa across fine dining, premium spas and activities.

PROTECTION

• Get Purchase Protection with automatic protection from theft and accidents for your purchases up to 180 days from date of purchase. Visit mcpeaceofmind.com to claim online.

GOLD MASTERCARD CREDIT CARD

• Get complimentary access to PrimeClass lounge in Muscat International Airport, Khareef Lounge in Salalah Airport, and the Oman Air lounge in Bangkok.
• Priceless Cities is a unique collection of thousands of experiences and offers in over 40 cities and countries around the world. From dining to travel and entertainment, enjoy exclusive access and benefits that will make your trip abroad or stay at home even more rewarding. For details, visit https://www.priceless.com/.
• Enjoy up to 10% money back on hundreds of thousands of staycation or vacation properties around the world. Simply use your World MasterCard to book on booking.com/mastercardmea.
• Get an exclusive 10% discount when you book your preferred ride with Rentalcars.com using your Gold MasterCard Credit Card.
• Enjoy 20% off your car rental with Avis. Visit avisworld.com/mastercardmea and book with your Gold MasterCard Credit Card.
• Zoom off with up to 10% discount on your next car or truck rental with Budget. Visit www.budgetinternational.com/mastercard and book with your Gold MasterCard Credit Card.
• Download Priceless Specials app and enjoy a host of exciting offers when using MasterCard Gold Credit Card.
• Get 25% discount on the first Fiit subscription payment with your Gold MasterCard Credit Card at https://getfiit.tv/mastercard

VISA GOLD CREDIT CARD

• Enjoy complimentary access to PrimeClass lounge in Muscat International Airport, Khareef Lounge in Salalah Airport and the Oman Air lounge in Bangkok.
• Simply use your BankDhofar Visa Signature Debit Card on www.agoda.com/c/visamena to enjoy 12% discount on hotel and vacation rental bookings globally. Discount applies only to properties listed as `Promotion Eligible' and when booking through the dedicated URL. The offer expires on 14 June 2023.
• Enjoy 15% discount at 100+ IHG Hotels & Resorts across Middle East and Africa when you book on https://www.ihg.com/content/gb/en/deals/partner-offers/visa-mea. Note: Discount is valid for booking made before 31 March 2023 for stay at participating hotels up to 3 April 2023.
• Drive away with up to 20% discount on Standard Rates and up to 10% off on Retail Rates on Avis Car Rentals worldwide when you book at www.avisworld.com/visa.
• Get up to 25% discount on rooms and suites at Jumeirah Hotels & Resorts in the UAE, Maldives, UK, Spain, Kuwait and Oman at https://www.jumeirah.com/en/offers/global; also get 20% off at participating restaurants in the UAE and UK at https://www.jumeirah.com/en/offers/global%20offers/visa%20dining%20offers.
• Enjoy up to 25% discount throughout the week at Wild Wadi in the UAE at https://www.jumeirah.com/en/offers/category offers/experiences/wild wadi waterpark/visa offer 2. Offers are valid until 31 December 2023.
• Get 10% off on car rental with your Visa Gold Credit Card at https://www.rentalcars.com/?affiliateCode=visainter999&enabler=visame. Offer is valid till 20 September 2023.
• Get up to 10% cashback on www.booking.com/10visacemea. Cashback will be credited to the Visa Gold payment card at least 64 business days after completion of stay. Not valid for cancelled or no-show bookings. Offer valid on select accommodations.
• On travel, get telephonic medical advice, medical service provider referral, monitoring medical condition pre & post hospitalization, essential medicine and equipment delivery, dispatch of physician to cardholder location, medical evaluation and repatriation, legal referral and interpreter referral. For more information, call +971 (4) 253 6024.
• Get connected to a wide range of exclusive offers, experiences and resources at www.visamiddleeast.com.

Your BankDhofar Credit Card is designed with several layers of protection, but there are good user guidelines that you can follow to ensure you stay secure while enjoying all of your card’s many benefits.

• Do not keep your PIN number together with your card.
• Do not write your PIN number on the card, or disclose it to anyone for any reason.
• Sign the new card immediately upon receipt and destroy any old ones.
• Do not leave your card, wallet or bag unattended.
• Retain copies of all sales, ATM and withdrawal slips for statement verification.
• Ensure your card is returned after every use, and check that the card returned is yours.
• Update BankDhofar immediately of any change in mailing / delivery address or phone number. Please remember, failure to notify constitutes material breach of the terms of cards insurance.